FAQs – samreex

SHOPPING WITH US

1. What materials are used in your tactical gear?

2. Are your products tested for combat readiness?

3. Can I get custom modifications?

5. How long is the warranty period?

Who pays for return or exchange shipping?

What if my return or exchange request is rejected?

Will missing gifts/accessories affect returns or exchanges?

How can I contact local after-sales service for products purchased overseas?

What are the operating hours of our after-sales service center? ‌

1. What certifications do your products meet?

2. How do I choose the correct size for body armor?

3. Can I use your knee pads for urban SWAT operations?

4. What’s the warranty policy?

5. What maintenance is required for ballistic helmets?